What information we collect and how
The information we collect via the Website may include.
Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
In order to effectively process credit or debit card transactions it may be necessary for ourselves, our bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service); this is for the purposes of directly servicing your order and account relationship with us. Your details will not be passed to other organisations for marketing or email purposes.
In certain cases we may use your email address to send you information on our other directly related products and services. In such a case you will be offered the option to opt in/out. We will not pass your details to other organisations for marketing purposes. We do not operate advertising on our sites and recognise that our customers do not wish to receive unsolicited emails offering unrelated products and services.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Electoral roll data
The electoral roll consists of approximately 45 million persons registered to vote in the UK. The roll is collated through August to October each year and published in December.
The roll is split into 2 registers:
1/ The Full Electoral Roll. This is for use by organisations such as Credit Reference Agencies to validate credit applications and for identity verification. We do not have access to the Full Electoral Register from 2002 onwards.
2/. Edited electoral roll. This is a version of the electoral roll that is available for sale to commercial organisations. The persons recorded on this register have decided not to exercise their right to opt out of publication on this register. This is the version of the electoral roll that is used by 1st Locate. We do not have access to the full version. The edited electoral roll contains around 70% of the persons recorded on the full unedited roll. These persons have consented to their details appearing on the edited electoral roll.. Like many other organisations, we purchase the edited consented version of the electoral roll each year. Electronic versions of the edited roll are usually available around April/May each year.
To prevent yourself from being published on future edited electoral rolls you should contact the Electoral Registration department of your local council or follow the guidance at AboutMyVote
You have the right to request a copy of any information that we currently hold about you.
In order to receive such information please write to us and include your contact details including address and payment of £10 to cover administration expenses to the following address:
Subject Access Request.
Data Protection and Privacy Manager
1st Locate UK Limited
Town Centre House, Leeds LS2 8LY
Requests to remove data from our public search engine results.
The records we hold relate to information available in the public domain and arise from consented records registered on the edited electoral roll, births, deaths, marriages and company directorships.
Although not obliged to do so, as by definition of appearing on the edited register, a person's consent has been given for processing of such data, we will remove a persons details from our public search engine results upon completion of this search engine data removal request (CLICK HERE).
Other requests made under Section 10 of the Data Protection Act will be processed and considered in accordance with guidance received from the Information Commissioners Office.
We will only accept a written request under section 10 of the Data Protection Act.
All parties wishing to be considered should sign the request and we may take steps to verify your identity in this process.
We will consider each case individually within the prescribed timelines and inform you of the outcome - either our agreement or refusal for removal.
All of our people search and tracing activities are undertaken in full compliance with the relevant legislation and we are full members of the Credit Services Association. Additionally, we hold a comprehensive Data Protection registration and are Authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)
We are currently holding around 400 million records across our various databases. You are provided access to all of this data within your subscription package. We also provide supplemental information (where available) providing an indication of time at address, year of birth and comparable house prices.